Frequently Asked Questions
When paddling with two (or more), the back seat is the small seat and the front seat is the big seat. When paddling solo, use the big seat so you see the small seat in front of you
Slide the five aluminum bars together in a small-big-small-big-small order.
When sliding the pieces together you have to squeeze the inner profile on the little tube for an effortless assembly.
To connect the bars without a gap, it might sometimes be needed to push them together firmly to close the last few millimeters.
If the sides are coming off, they weren’t clicked on properly from the start. Turn your ONAK hull on its side to attach them. You can give it a gentle hit if needed, the material is strong enough. Once you can hold the complete hull by grasping only the border without anything coming loose, the border is mounted firmly enough.
We also provide 6 re-useable tie-wraps with every canoe. Feel free to use these to make things easier: put them around the border, through a strap-hole to keep the borders in place.
We are aware of the fact that the buckles loosen easily when not under tension. We will look into improving this in the future.
By placing your foot inside the hull, you can tense the straps more easily.
By using your legs to press the nose together, your hands are free to attach the straps more tightly.
Yes. The more you fold, the more the folding lines will start to loosen up.
No, this is certainly not normal. The canoe is designed to be the best compromise between stability and speed, so it is not as stable as a canoe of 40kg you can rent, but it is a lot faster and still pretty stable (see also this video).
What is important though, is to make sure the bottom of the canoe is completely flat. You can achieve this by completely tightening the nose (see good / bad photographs).
When you receive the canoe, please check whether every part of the canoe is there and check if the buckles and straps are sewed the right way:
If you’re missing a small buckle on the canoe, you can replace it with one of the buckles from the lids in the meantime. Here’s how.
If you can’t get axle of the wheels through because the hole is too small, just push the inner piece back in with a pen
If you are still missing something or you believe something has not been produced correctly, please contact us and we’ll help you asap.
Unfortunately some of the stickers we ordered arrived with smudged ink so we had to reorder them. We decided to ship the canoe anyway and send the sticker later with instructions on where to put them.
Please contact us and we’ll help you with a repair or a return.
- The ONAK canoe is a lot faster and slides through the water much more easily than any inflatable canoe. This is thanks to the stiffness and water repellent properties of the ONAK material.
- The ONAK canoe material is tough and can handle scratches and bumping into rocks. Inflatables usually have material that rips more easily and require repair.
- The ONAK canoe is easy to assemble and disassemble without any tools. Inflatables always require you to carry a pump and are often cumbersome to pack again.
- The ONAK canoe is easy to transport and to store. Most inflatables are very bulky.